Shipping Policy

SHIPPING POLICY

Last Updated: August 21, 2026

This Shipping Policy explains how CleanSups Limited LLC (“Company,” “we,” “us,” or “our”) processes and ships orders placed through the LiverPure™ website.

By placing an order with us, you acknowledge and agree to the terms outlined in this Shipping Policy.

1. COMPANY INFORMATION

LiverPure™ is operated by:

CleanSups Limited LLC
34 N Franklin Ave, Ste 687 #5326
Pinedale, WY 82941
United States

Email: info@liver-pure.com
Phone: +1 307 500 3758

For questions regarding your order, shipment, tracking information, or delivery, please contact our customer support team using the information above.

2. ORDER PROCESSING

Orders are processed after successful payment authorization.

Once an order has been submitted, we begin preparing it for fulfillment as soon as reasonably possible.

Processing times may vary due to order volume, weekends, public holidays, product availability, payment verification, or other operational circumstances.

If there is a significant issue that prevents us from fulfilling your order, we will make reasonable efforts to contact you using the information provided with your order.

3. SHIPPING DESTINATIONS

We ship to destinations made available during checkout.

Available shipping locations may vary depending on product availability, carrier coverage, legal restrictions, and fulfillment capabilities.

If we are unable to ship an order to the address provided, we may contact you to resolve the issue or cancel and refund the affected order.

4. SHIPPING COSTS

Applicable shipping charges, if any, will be clearly presented during checkout before you complete your purchase.

From time to time, we may offer free or discounted shipping as part of a promotion. Any applicable requirements or restrictions will be disclosed with the offer or during checkout.

Customers will not be charged shipping fees beyond those disclosed and accepted during the checkout process.

5. DELIVERY ESTIMATES

Estimated delivery times may be displayed during checkout, in your order confirmation, or in subsequent shipping communications.

Unless expressly stated otherwise, delivery dates and timeframes are estimates and not guaranteed.

Actual delivery times may vary depending on factors such as:

  • Shipping destination;

  • Carrier operations;

  • Order volume;

  • Weekends and public holidays;

  • Severe weather or natural events;

  • Customs or border processing, where applicable;

  • Incorrect or incomplete delivery information; or

  • Other circumstances outside our reasonable control.

We make reasonable efforts to ensure orders are processed and delivered within the estimated timeframe communicated to customers.

6. ORDER CONFIRMATION

After successfully placing an order, you should receive an order confirmation using the contact information supplied during checkout.

Please review your order confirmation carefully and contact us promptly if you notice an error in your order or delivery information.

7. SHIPPING CONFIRMATION & TRACKING

When tracking is available, customers may receive a shipping confirmation containing tracking information after their order has been dispatched.

Tracking information may take some time to become active after a shipment has been handed over to the carrier.

Carrier tracking updates are provided by the applicable shipping carrier and may occasionally experience delays.

8. ACCURATE SHIPPING INFORMATION

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please carefully verify your:

  • Full name;

  • Street address;

  • Apartment, suite, or unit number, where applicable;

  • City;

  • State, province, or region;

  • Postal or ZIP code; and

  • Country.

If you discover an error in your shipping information, contact us as soon as possible at info@liver-pure.com.

We will make reasonable efforts to update the address if the order has not yet been processed or shipped. However, once an order has entered fulfillment or has been dispatched, we may not be able to modify its delivery address.

9. DELAYED SHIPMENTS

Occasional shipping delays may occur due to circumstances outside our reasonable control.

If your shipment appears significantly delayed, please contact us at info@liver-pure.com or +1 307 500 3758.

Our customer support team will review the available tracking and fulfillment information and, where appropriate, work with the shipping carrier or fulfillment provider to investigate the shipment.

We encourage customers experiencing a delivery issue to contact us so that we have an opportunity to resolve the matter promptly.

10. LOST PACKAGES

If tracking information indicates that a package has not been delivered within a reasonable period, please contact our customer support team.

We may investigate the shipment with the applicable carrier or fulfillment provider.

Where an order is confirmed as lost in transit, we will provide an appropriate resolution in accordance with applicable law and our policies, which may include a replacement shipment or refund.

11. PACKAGES MARKED DELIVERED BUT NOT RECEIVED

If tracking shows that your package was delivered but you cannot locate it, we recommend first checking:

  • The delivery location and surrounding area;

  • With other members of your household;

  • With neighbors where appropriate;

  • With building management or reception staff, if applicable; and

  • Any delivery notice or tracking information provided by the carrier.

If the package still cannot be located, contact us promptly. We will review the shipment information and assist with an appropriate investigation.

12. DAMAGED ORDERS

If your order arrives damaged, defective, or materially different from what you ordered, please contact us at info@liver-pure.com as soon as reasonably possible.

Please provide your order number and sufficient information regarding the issue. We may request photographs of the damaged package or product where reasonably necessary to investigate the claim.

Where appropriate, we will provide a replacement, refund, or other resolution consistent with our Refund & Return Policy and applicable law.

13. INCORRECT OR MISSING ITEMS

If you receive an incorrect product or an item is missing from your shipment, please contact our customer support team.

We will review your order and fulfillment records and provide an appropriate resolution if a fulfillment error occurred.

Customers will not be required to pay additional shipping charges to correct an error caused by us or our fulfillment provider.

14. RETURNED OR UNDELIVERABLE PACKAGES

A shipment may be returned to us or our fulfillment provider if:

  • The shipping address is incorrect or incomplete;

  • Delivery is refused;

  • The recipient cannot be located;

  • The carrier cannot complete delivery; or

  • The package is not collected when required.

If a package is returned as undeliverable, please contact our customer support team. We will review the circumstances and explain the available options for reshipment or refund in accordance with our applicable policies and law.

15. INTERNATIONAL ORDERS

Where international shipping is offered, shipments may be subject to customs procedures, import requirements, taxes, duties, or other charges imposed by the destination country.

Any applicable charges or responsibilities will be handled in accordance with the disclosures presented during checkout and applicable law.

Customs processing may cause delivery delays outside our reasonable control.

16. ORDER CANCELLATIONS & ADDRESS CHANGES

If you need to cancel your order or change your shipping information, contact us as soon as possible at info@liver-pure.com.

We will make reasonable efforts to accommodate requests received before the order enters fulfillment.

Once an order has been processed or shipped, cancellation or address modification may no longer be possible.

If an order has already shipped, our Refund & Return Policy may apply.

17. REFUNDS

Shipping-related refunds and product returns are governed by our Refund & Return Policy.

When a refund is approved, it will generally be issued to the original payment method used for the purchase unless otherwise required by applicable law.

The time required for a refund to appear in your account after it has been issued may depend on your bank, card issuer, or payment provider.

18. FRAUD & SHIPPING VERIFICATION

To protect customers and our business against fraudulent or unauthorized transactions, we or our payment service providers may perform reasonable verification before an order is shipped.

Orders identified as potentially fraudulent or unauthorized may be temporarily held, canceled, or subject to additional verification.

If an order is canceled before fulfillment because payment cannot be verified, any collected payment will be refunded as appropriate.

19. CUSTOMER SUPPORT

We want customers to contact us directly if they experience a problem with an order or shipment so that we have an opportunity to investigate and resolve the issue.

For questions about shipping, tracking, delivery, damaged products, missing packages, or an existing order, please contact:

CleanSups Limited LLC
34 N Franklin Ave, Ste 687 #5326
Pinedale, WY 82941
United States

Email: info@liver-pure.com
Phone: +1 307 500 3758

20. CHANGES TO THIS SHIPPING POLICY

We may update this Shipping Policy periodically to reflect changes in our fulfillment operations, shipping providers, legal requirements, or business practices.

The current version will be published on our website with the applicable “Last Updated” date.

Changes will apply prospectively unless applicable law requires otherwise.